AI is reshaping the invoice-to-cash lifecycle, from invoicing and collections to cash application and dispute resolution.
With vast amounts of financial and payment data available, organizations that apply AI — such as automated cash application with CashMatch AI — can transform how they manage cash flow, accelerate payment matching and mitigate risk.
But the impact of AI extends beyond individual processes — it is reshaping the entire invoice-to-cash lifecycle, from invoice generation and delivery to collections, cash application and dispute resolution.
By automating manual touchpoints and applying predictive insights, businesses can reduce days sales outstanding (DSO), improve working capital and deliver a smoother customer payment experience.
John Gaffney is the Chief Content Officer at PYMNTS, where he drives the editorial vision and content strategy for one of the industry’s leading media platforms. He oversees the creation and distribution of breaking news, in‑depth analysis, and thought‑leadership content that keep business leaders informed on the trends shaping payments, commerce and digital transformation.
Chris Couch leads B2B product strategy at Invoiced by Flywire, where he focuses on building innovative solutions that help businesses automate and optimize their accounts receivable processes. With extensive experience in product development and financial technology, Chris works closely with customers to ensure Invoiced’s platform delivers measurable value, operational efficiency, and strategic impact.
As EVP & GM, Ryan Frere leads our emerging global B2B vertical strategy, working with clients to streamline their payment processes and solve challenges in international receivables. Before this role, Ryan built and scaled Flywire’s global payments organization, leading a team of global thought leaders and experts, and built a proprietary global payments network.
John Gaffney is the Chief Content Officer at PYMNTS, where he drives the editorial vision and content strategy for one of the industry’s leading media platforms. He oversees the creation and distribution of breaking news, in‑depth analysis, and thought‑leadership content that keep business leaders informed on the trends shaping payments, commerce and digital transformation. Gaffney leads the newsroom in delivering timely reporting and insights that spark conversations and help decision‑makers navigate a rapidly evolving market.