Legacy payments infrastructure is no longer just a technical problem — it’s a competitive liability.
As real-time rails, ISO 20022, AI and cloud-native infrastructure redefine payments, banks face growing pressure to modernize while balancing legacy systems, operational complexity and rising customer expectations. The cost of delay is clear: inefficiency, operational risk, customer churn and lost revenue.
Payments modernization is no longer a back-office initiative. It is a core business strategy, and the institutions moving now are shaping how payments, customer experiences and financial infrastructure evolve over the next decade.
This panel brings together leaders from Finastra, U.S. Bank and Bank of America to discuss what modernization actually looks like in practice, where progress is happening, what continues to slow transformation efforts and how banks are balancing innovation, stability and measurable business outcomes.
Payments modernization is no longer about simply replacing legacy infrastructure. For large banks, it means building adaptable architecture that can support real-time payments, evolving customer expectations and new models like stablecoins, digital money and emerging settlement rails without constant transformation cycles.
Legacy infrastructure, operational complexity and governance challenges continue to slow modernization efforts across banking. Our panelists will discuss the real barriers to progress, where institutions are choosing to prioritize transformation and how leading banks are balancing innovation, stability and measurable business outcomes.
Embedded intelligence is increasingly becoming part of payments modernization, helping banks improve orchestration, operational efficiency, fraud detection and decision-making across payment workflows. The focus is not on AI as a standalone initiative, but on delivering practical business outcomes through smarter, more adaptive payments infrastructure.
